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Fraud & Chargeback Warning
Any user who engages in fraudulent activity — including chargebacks, payment reversals, account manipulation, or abuse of promotions — will have their personal information, IP address, and transaction records reported to the appropriate authorities in their jurisdiction. Accounts involved in fraud will be permanently banned and all pending balances forfeited. We cooperate fully with law enforcement and financial institutions.
If switching to WiFi does not resolve the issue, download a free VPN — we will issue you 5 bonus credits. Click the link below to download:
Frequently Asked Questions
Click on your balance or the "+" button to open the deposit popup. Choose a Gold Coins package and complete payment through our secure checkout. Your coins will be credited instantly!
Diam.bet is a social casino platform offering casino-style games for entertainment purposes. We feature over 100 slot games, original games like Mines, Coin Flip, and Crazy Shoot, all playable with our dual-currency system of Gold Coins (GC) and Sweeps Credits (SC).
Gold Coins (GC) are our free-play virtual currency used for entertainment. You can play our original games with GC at no cost.
Sweeps Credits (SC) are our promotional currency that can be redeemed for real prizes. SC can be obtained through promotions, bonuses, and as free bonuses with GC purchases.
Simply create a free account and you'll receive 5,000 Gold Coins and 0.50 Sweeps Credits as a welcome bonus! No purchase is necessary to play. You can start enjoying our games immediately after signing up.
To redeem Diam Coins (DC) for prizes, you must:
- Be a verified account holder (email verification required)
- Have a minimum of 25 DC for crypto or 50 DC for bank transfer
- Meet the bonus wagering requirements for any bonus DC received with a purchase (2× for purchases $100 or less, 5× for purchases over $100)
No purchase is necessary to earn DC. Free DC can be claimed daily and via mail-in entry. Redemptions are processed via Cash App, Zelle, Chime, or bank transfer.
Redemptions are typically processed within approximately 15 minutes, though it may take longer during busy periods. First-time redemptions may require additional verification and can take slightly longer.
Redemptions may be rejected for several reasons:
- Account not verified (email verification required)
- Wagering requirements not met (bonus DC must be played through 1x before redeeming)
- Incorrect payment details provided
- Suspicious account activity detected
If you believe your redemption was rejected in error, please contact our support team at [email protected].
Diam.bet operates as a social casino using a sweepstakes model, which is legal in most US states. However, residents of Washington, Idaho, and other restricted jurisdictions may not be eligible to participate in the sweepstakes promotion. Please check your local laws before playing.
Yes! All our slot games are provided by licensed game providers using certified Random Number Generators (RNG). Our original games also use provably fair algorithms.
You can reach our support team by emailing [email protected]. We typically respond within 24 hours.
Bonus Diam Coins (DC) received with a purchase are subject to a wagering requirement before the bonus funds become eligible for redemption:
- Purchases of $100 or less: The bonus amount must be wagered 2× (e.g., a $100 DC bonus requires $200 in gameplay)
- Purchases exceeding $100: The bonus amount must be wagered 5× (e.g., a $200 DC bonus requires $1,000 in gameplay, or a $500 DC bonus requires $2,500 in gameplay)
Wagering requirements apply to the bonus DC only — your purchased DC and any DC won through gameplay are not subject to additional wagering and are always eligible for redemption.
Players may redeem their remaining purchased funds at any time. However, if the applicable bonus wagering requirement has not been completed, all remaining bonus funds and any winnings attributable to those bonus funds will be forfeited upon redemption.
Platform Rules
Referral Abuse
Creating fake or duplicate accounts to abuse the referral program is strictly prohibited. Any user found doing so will receive an immediate permanent ban and all prizes and balances will be forfeited.
Package Bonus Fraud
Attempting to exploit, manipulate, or fraudulently claim package bonuses in any way will result in an immediate permanent ban and forfeiture of all associated funds and rewards.
Redemption Limits
Your first 3 redemptions are capped at $250 each. After your 3rd redemption, all future redemptions are unlimited with no cap.
General Conduct
All players are expected to participate honestly and in good faith. Diam.bet reserves the right to review any account for suspicious activity and take action at our discretion, including account suspension and balance forfeiture.















































































